Orders typically ship within 1 to 3 business days and arrive in 5 to 8 business days via USPS, UPS, or FedEx. Total delivery time from order date is approximately 6 to 11 business days. Every shipment includes tracking so you can follow your package along the way.

Yes, we offer free shipping on most orders within the Continental U.S. (excludes Alaska and Hawaii). There is no order minimum required. Please see our Shipping Policy page for full details on carriers and timelines.

We want you to love your new outdoor space. If something is not quite right, please contact our team within the return window outlined on our Returns page. We will walk you through the process and help arrange a return or exchange.

Exchanges are handled on a case-by-case basis depending on the item and its condition. Reach out to our support team with your order number and we will work with you to find the best solution, whether that is an exchange or a return and reorder.

Our products are crafted from weather-resistant materials designed for long-term outdoor use. Each product listing includes detailed specifications on materials, dimensions, and weight capacity. If you need help comparing options for your patio or deck, send us a message.

We recommend measuring your available space and considering how you plan to use the area, whether for dining, lounging, or entertaining. Each pergola listing includes footprint dimensions to help you visualize the fit. Our team is also happy to offer guidance if you share your space measurements with us.

Sales tax, if applicable, is calculated and displayed at checkout.